Recharge Agreement
Last Updated: [02 Feb 2026]
This Mingo user recharge agreement (hereinafter referred to as "this Agreement") stipulates that the user (hereinafter referred to as "you") in: Xebraa It the rights and obligations of a UK company and its affiliated enterprises' products (hereinafter referred to as "Mingo" or " Mingo platform") to recharge consumption and use. Before you agree to this Agreement, you must carefully read and fully understand all the terms stipulated within this Agreement, as well as the national laws and regulations on such Internet information services. If you object to any of the terms of this Agreement, you may choose not to use Mingo as using it means that you agree to abide by all the provisions of this Agreement, and any subsequent amendments we may make to this Agreement from time to time. Additionally, you must be at least 18 years old and have full capacity to enter contracts under the laws of the jurisdiction in which you reside. If you do not meet the above conditions, you should immediately discontinue the use of the Service.
1.General Provisions1.1 Mingo platform is a more convenient video social platform provided by the Mingo team (hereinafter referred to as the "Team") for users to conduct live video, watch live video, video chat services, and interact with other registered users through text, voice, video, gift-giving, etc. Mingo will provide users with virtual gifts, technical support, traffic access and other services for video social networking.
1.2 You agree to the pertinence of the Service and the cost investment, and agree to pay the corresponding fees according to the recharge rules of the platform. The Mingo platform guarantees that the recharge rules are equally applicable to users of the same category. You must agree to this Agreement before using the Services mentioned above and online interaction.
1.3 The final right of interpretation of this Agreement belongs to Mingo. Mingo has the right to revise and change this Agreement, protocols, rules and codes of conduct applicable to users of Mingo platform (whether through an Internet website, mobile network, or other forms of use) at any time. We will notify you of any change in these terms or policies and you will be asked to agree to these changes before continuing to use the Mingo platform.
2.Terms of Mingo "Coins" issuance2.1 The "coins" are the virtual currency provided by the Mingo Team for your relevant consumption on Mingo. You can use "coins" to purchase various products or services on Mingo, such as virtual gifts. You can give virtual gifts to the anchors. However, "coins" cannot be exchanged for real currency. You should buy the corresponding amount of "coins" according to your actual needs. There is no refund available after any purchase.
2.2 You can buy "coins" by recharging through Mingo's mobile app. The specific exchange ratio is subject to the rules announced by Mingo at the time of recharging. These "coins" are not a currency and not tradeable for goods and services other than on Mingo.
2.3 After accepting this Agreement, you can use U.S. dollars or fiat currencies of other countries where permitted, to purchase "coins" on the Mingo. We reserve the right to unilaterally change, adjust, suspend or terminate the rules of using USD or fiat currencies of other countries where permitted, to purchase "coins" in accordance with the relevant laws and regulations, requirements of competent authorities, business development and other factors. You agree to unconditionally accept all changes, adjustments, suspension or termination made to any of the above purchase rules by us. When the Mingo platform carries out the above actions, it will notify you in the way announced on the Mingo platform, and it will take effect automatically from the date of announcement, without separate notice to you, and will not bear any responsibility for any loss caused by such actions.
2.4 When using the recharge method, you must carefully confirm your account and select the relevant operation options with caution. Mingo will not provide any refunds or any form of compensation once "coins" have been purchased.
2.5 If you recharge in an illegal way or in a way that is not specified by Mingo, we do not guarantee the successful or correct completion of the recharge. If your rights and interests are damaged, we will not make any compensation. Mingo reserves the right to terminate your Mingo account qualification and your use of the various recharge services at any time if you are found to have recharged in any unauthorized manner.
2.6 After a successful recharge, you can freely use the "coins" added to your Mingo account. However, the platform will not provide any refund or reverse exchange services.
2.7 Mingo has the right to correct any processing or system errors which may result in an incorrect amount of "coins" being registered in your account. Mingo will notify you by platform message, SMS, telephone or other reasonable means before doing so. If you receive fewer "coins" than you should have, Mingo promptly credit your Mingo account with the correct amount upon confirming the processing error. If the error causes you to receive more "coins" than you should get, Mingo has the right to directly deduct the difference from your Mingo account regardless of the nature and reason of the error.
3.Terms of Use3.1 You can check the balance of your "coins" on the Mingo mobile app at any time. If you have any objection to the record, you should immediately notify Mingo. If it is found that there is any error after verification by Mingo, it will be corrected; otherwise, you agree that the transaction record on Mingo will be the only effective basis for "coins" transaction.
3.2 Mingo has the right to set relevant policies related to the transaction from time to time based on the consideration of transaction security, including but not limited to the transaction limit, transaction times, etc. You understand and acknowledge that these policies may disrupt your experience and use of Mingo.
3.3 Mingo uses Google Pay to provide transaction services for the purchase of "coins". You agree that Mingo is not responsible for any errors, faults, or other issues arising from your use of Google Pay’s services.
3.4 When recharging, you should ensure that you are the holder of the Google Pay account, and can legally and effectively use the account without infringing the legitimate rights and interests of any third party. You have sole liability and responsibility for any issues that may arise from your use of Google Pay.
3.5 You shall be personally responsible for any losses or liabilities arising from the failure of Mingo to provide you with the "coins" purchase service, or any errors in providing the "coins" purchase service due to your own actions or reasons. Mingo shall not be liable, including but not limited to:
3.6 If the Mingo platform system fails to operate normally due to the
following conditions, making you unable to use various services or
resulting in the loss of any virtual property, the team will not be liable
for damages, including but not limited to:
4.1 In case of any of the following circumstances, Mingo has the right to interrupt or terminate the network services provided to you under this Agreement at any time without notice to you:
Except for the situations mentioned in the preceding paragraph, Mingo reserves the right to interrupt or terminate part or all of the network recharge service at any time without prior notice to you. Mingo does not have to bear any responsibility to you or any third party for any loss caused by the interruption or termination of the recharge service.
4.2 If a user illegally uses Google store to recharge his Android mobile phone, or purchase "coins" through other channels not recognized by Mingo, Mingo has the right to freeze the account and impose penalties it accordingly, which may extend to the suspension or banning of the account, depending on the seriousness of the user’s breach or illegality.
4.3 If you use improper means (including but not limited to violating platform rules, exploiting system or rule vulnerabilities, using plug-ins or other cheating programs, etc.), directly or indirectly recharge your Mingo account, obtain / trade coins, virtual gifts and platform rewards, thereby infringing the interests of the Mingo platform or other users (whether or not you actually obtain improper interests), Mingo has the right to confiscate and freeze your improper income at any time, block your Mingo account and prohibit you from using various services.
4.4 Users are not allowed to engage in any illegal and criminal activities through recharging, otherwise Mingo has the right to terminate the Service, depending on the seriousness of the user’s breach or illegality. Where the illegal and criminal activities are so serious that they require the determination of judicial authorities, such issues will be heard before the relevant judicial authorities according to the law.
4.5 When users use Mingo platform, if they violate national laws and regulations, Mingo user agreement, this agreement or other Mingo platform management regulations, the Mingo platform has the right to temporarily or permanently block your account without prior notice to you. Where the violation is so serious that it requires the determination of the judicial authorities, such breaches will be brought before the relevant judicial authorities according to the law.
4.6 In the event that Mingo suspends or blocks your account or freezes or removes "coins" from your account due to your violation of this Agreement, there will be no refund of any value paid for the "coins".
4.7 You acknowledge that Mingo has the right to share any information arising from any breaches of these terms and conditions with any law enforcement or judicial organization.
5.Recharge Terms for Minors5.1 Juveniles are not familiar with the world and are easily confused by the virtual world. Guardians should pay more attention to the growth of juveniles, provide correct guidance to juveniles in using this product or service, prevent juveniles from accessing the payment information of their guardians' Mingo accounts and third-party accounts, and remind juveniles to pay attention to network security issues, so as to promote the healthy growth of juveniles.
5.2 You must be of lawful age to enter into a contract in the jurisdiction where you reside in order to use Mingo. Mingo reserves the right to request documents and information from you and to suspend or terminate your account if you are not of lawful age to contract.
6.Confidentiality Obligation6.1 Economic, direct or indirect losses shall be compensated by you. Trade secret refers to all practical and non-public information provided by Mingo, or learned by you during the use of platform services, or undertaken by Mingo to keep confidential to a third party. This information is related to Mingo business and can bring economic benefits to Mingo , including but not limited to technical information, business information and information related to Mingo’s information and documents related to the administration of Mingo (including these Terms of Service and other related policies or agreements), the amount and settlement method of service fees you receive from Mingo, standards, ownership methods, authorization methods, customer lists, lists of other anchors, contact information, service fees, Mingo staff lists and other non-public information.
6.2 You shall strictly abide by this Agreement. Without the written authorization or consent of Mingo, you shall not:
6.3 This clause shall survive the termination of this Agreement.
7.Modification, Rescission and Termination of the Agreement7.1 Mingo has the right to change or terminate this Agreement when necessary.
7.2 Mingo has the right to terminate this Agreement immediately if you meet any of the following circumstances:
8.1 You shall be responsible for all direct and indirect costs, losses and compensation arising from any infringement of the legitimate rights and interests of a third party resulting in a lawsuit, claim and / or damage to the reputation of Mingo from a third party. This includes, but is not limited to any reasonable expenses incurred by Mingo.
8.2 Mingo has the right to claim compensation for the losses caused by your breach of this Agreement.
9.AmendmentsWe reserve the right to amend this Agreement at our own discretion and update it on Mingo at any time without prior notice to you. Once the updated agreement is published, they will replace the original agreement without further notice to you. You can check the latest version of this Agreement on Mingo. Additionally, Mingo will inform users that this Agreement has been changed. In order for you to continue using Mingo, you must click "accept" on the new terms. If you do not accept the modified terms after Mingo modifies this Agreement, you will not be able to use Mingo services.
10.Dispute ResolutionAny dispute, controversies or differences arising out of or related to this Agreement, including any questions regarding its existence, validity or termination, shall first be referred to mediation in UK, in accordance with the UK International Mediation Rules for the time being in force. If you have any questions or complaints about the use of this Agreement, please contact our official via email at mingo@gmail.com. In the event that the dispute cannot be settled in mediation, you agree that the dispute shall be governed by the laws of UK and shall be subject to arbitration in UK administered by the UK International Arbitration Centre in accordance with the UK International Arbitration Rules. If any provision of this Agreement is invalid or unenforceable in whole or in part for any reason, other provisions of this Agreement shall remain valid and binding. Mingo and users shall try their best to embody the original intention of this Agreement.
11.Contact informationIf you have any questions about any terms or parts of this Agreement, please send your inquiries via email to mingo@gmail.com.